Security deposit and refunds

How much is the deposit?

The security deposit is one month's rent for all homes, furnished or unfurnished.

For example, the deposit for an apartment at $2,450 a month is $2,450.

When is it refunded?

Your deposit is refunded within 30 days after the move-out inspection (or sooner if local law requires), provided that:

• all rent and fees are paid
• your final electricity (and gas, where applicable) bill confirmation has been provided
• keys, key fobs and parking tags have been returned

Possible deductions

• Damage beyond normal wear and tear (for example holes in walls, broken fixtures, or stains that need replacement)
• Repainting, if the walls were painted a non-standard color
• Professional cleaning, if the home isn't returned in a clean condition
• Unpaid rent, bills or fees

Deductions are itemized with photos in your move-out report. The refund is paid by direct deposit to the account you give us, or by check to your forwarding address.